Privacy, Confidentiality & Data Handling Policy
Strict operating policy for customer, supplier, staff, engineering, invoice, RFQ and production records.
Policy Standard
Voxel Veda treats all customer, staff, supplier, project, design, payment, quality, safety and operational records as confidential business information. Access is limited to authorised personnel with a legitimate work reason. Unauthorised viewing, copying, forwarding, exporting, photographing, screen recording, disclosure or misuse of information is strictly prohibited.
Information We Handle
- RFQs, drawings, specifications, job notes, quotes and customer communications.
- Invoices, payments, supplier bills, purchase records and delivery evidence.
- Staff account details, attendance, tasks, access permissions and training records.
- Raw material, packaging, process sheets, inspection records and quality evidence.
- Meeting, inspection, compliance, safety and government/council related records.
Permitted Use
- To provide engineering, manufacturing, quoting, invoicing and support services.
- To maintain traceability, stock control, quality control and audit readiness.
- To meet legal, taxation, workplace, safety, insurance, customer and contract obligations.
- To secure the system, verify activity and investigate errors, complaints or incidents.
Access Control
Access is role-based and granted only by an administrator. Staff must use their own login and must not share passwords. Admins may review access, reset passwords, restrict sections and remove access immediately when a role changes or a user no longer requires access.
Security & Retention
Records must be stored only in approved company systems. Documents are retained for operational, tax, audit, warranty, safety, quality and dispute-management purposes. Records may be corrected, archived or deleted only by authorised users and only where legal, contractual and audit obligations allow.
Disclosure Rules
Information may be shared only with authorised customers, suppliers, regulators, auditors, insurers, professional advisers, service providers or government/council bodies where required for a valid business, legal or compliance purpose. Confidential information must not be shared through personal accounts or unapproved channels.
Staff Obligations
Every staff member and authorised user must protect customer designs, pricing, supplier data, staff records, production records and system data. Suspected data loss, incorrect access, suspicious activity or unauthorised disclosure must be reported to management immediately.
Contact & Rights
Customers, suppliers and staff may request access, correction or review of their personal information by contacting Voxel Veda. Requests may be subject to identity verification and any legal, tax, safety, audit or contractual retention requirements.
Email: info@voxelveda.com Website: www.voxelveda.com Location: Melbourne, Australia
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